Privacy Policy
Effective Date: August 5, 2026
Last Updated: August 5, 2026
At CFS Contracting (“we,” “us,” or “our”), respecting your privacy and protecting your personal information is fundamental to how we operate. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website at https://completefinishingservices.com (the “Site”) or engage our general contracting and renovation services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Information”).
A. Information You Provide Directly
When you contact us, request a free quote, or submit a inquiry through our forms, we may collect:
- Contact Details: Full name, email address, phone number, and street address (or job site location).
- Project Details: Scope of work, timeline, budget range, and any photos or specifications you upload or submit regarding your property or renovation project.
- Communication History: Notes, emails, and message records when you communicate with our team.
B. Information Collected Automatically
When you visit and navigate our Site, we automatically collect certain technical data, including:
- Device & Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the date/time of your visits.
- Cookies and Tracking Technologies: We use essential and performance cookies to optimize site speed, analyze traffic, and remember user preferences. You can adjust your browser settings to refuse cookies, though some parts of the Site may not function properly as a result.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including to:
- Provide, estimate, and schedule general contracting, remodeling, and carpentry services.
- Respond to your quote requests, inquiries, and customer service needs.
- Send project updates, invoices, and service-related communications.
- Maintain, analyze, and optimize our website functionality and user experience.
- Protect against fraud, unauthorized activity, and potential legal liabilities.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your data in the following limited circumstances:
- Subcontractors & Trade Partners: We may share relevant project site details (e.g., job address, project specs) with trusted, licensed trade partners (such as electricians or plumbers) solely to fulfill project estimates and contractual work.
- Service Providers: We share data with third-party service providers who assist us in operating our business (e.g., website hosting, email management, form processing, analytics). These providers are bound by strict confidentiality obligations.
- Legal Obligations: We may disclose your information if required to do so by law, court order, or governmental regulation, or if necessary to enforce our agreements or protect the rights, property, or safety of CFS Contracting, our clients, or others.
4. Data Retention and Security
- Security Measures: We implement appropriate technical, administrative, and physical security measures to safeguard your personal data against unauthorized access, loss, or misuse.
- Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, complete contracting engagements, handle warranties, and comply with legal or tax obligations.
5. Your Rights and Choices
Depending on your jurisdiction (including Ontario and applicable Canadian privacy legislation such as PIPEDA), you have the right to:
- Access & Correction: Request access to the personal information we hold about you or request corrections to inaccurate data.
- Opt-Out: Unsubscribe from non-essential promotional communications at any time using the link provided in our emails or by contacting us directly.
- Withdraw Consent: Withdraw your consent to our processing of your personal information (subject to contractual or legal restrictions).
6. Third-Party Links
Our Site may contain links to third-party websites or social media platforms (e.g., Instagram). We are not responsible for the privacy practices, content, or security of external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technology. Updated versions will be posted on this page with an updated “Last Updated” date.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
CFS Contracting
Kitchener-Waterloo, Ontario, Canada
Email: contact@completefinishingservices.com
Phone: 519-504-6621